Health/Travel Alert: Repatriation Update – U.S. Embassy Quito, Ecuador

Health/Travel Alert: Repatriation Update – U.S. Embassy Quito, Ecuador – March 27, 2020

LOCATION: Ecuador (country-wide)

Today, two U.S. State Department-sponsored flights are to leave Guayaquil and another two are to depart Quito, returning another 500 Americans home.

If you contacted us to request a U.S. State Department-sponsored flight, please check your email IMMEDIATELY to see whether you are confirmed for a flight.  If you are, please ensure you arrive at the airport at least three hours before your scheduled departure.  Your confirmation email includes useful information about the documentation you need to carry to allow you to travel to the airport.  Please remember you are limited to one 30 lbs checked bag, one 10 lb carry-on bag, and one personal item, such as a laptop.  Note you may be required to wear a face mask when travelling and particularly to enter airports.

We strongly encourage all U.S. citizens who wish to return home and who are not currently scheduled to depart today on U.S. State Department-sponsored flights to consider commercial flight options listed on the U.S. Embassy’s website  We are aware that some commercial flights, including from Quito on TAME and United, remain available this weekend!

Due to the global nature of the COVID-19 pandemic and the worldwide demand for evacuation assistance, we CANNOT GUARANTEE any additional U.S. State Department-chartered flights and/or commercial flights will be available for U.S. citizens wishing to depart Ecuador in the coming days.  If you choose not to depart at this time, you should be prepared to hunker down in Ecuador for an extended period.

If we’ve been able to schedule you on a flight, we urge you to do everything you can to follow the instructions we’ve provided and to arrive on time.  We know that moving from place to place has become frustratingly difficult, given the extraordinary public health measures now in place; let us know as early as you can about difficulties you encounter.  We’ll do everything we can to help.

Some people have decided to stay in Ecuador or make other arrangements.  If you do so, please let us know immediately.  If you’re scheduled on a flight and decide not to fly, then we’re left with an empty seat that could have gone to someone in need.

We are working hard to bring #AmericansHome


  • U.S. Embassy Quito, Ecuador
    +(593)(2) 398-5000
    +(593)(2) 398-5000 (after hours)
  • U.S. Consulate General Guayaquil, Ecuador
    +(593)(4) 371-7000
    +(593)(4) 371-7000 (after hours)
  • State Department – Consular Affairs
    888-407-4747 or 202-501-4444