Emergency Contacts – All Locations

In case of Emergency

Emergencies include arrest, injury, serious illness, or death of an American citizen.  Emergency services do not require an appointment.

To Contact the U.S. Embassy in Quito:

24 hour emergency assistance

  • Calling from the U.S.: (011-593-2) 398-5000
    After hours: (011-593-2) 398-5000
  • Calling from other Ecuadorian provinces: (02) 398-5000
    After hours: (02) 398-5000
  • Calling from a landline in Quito or Pichincha province: 398-5000
    After hours: 398-5000

You may also contact our section via e-mail at: ACSQuito@state.gov
Note: Staff does not have access to email overnight or on weekends.

To Contact the U.S. Consulate in Guayaquil:

24 hour emergency assistance

  • Calling from the U.S.: (011-593-4) 371-7000
  • Calling from other Ecuadorian provinces: (04) 371-7000
  • Calling from a landline in Guayaquil or Guayas province: 371-7000

You may also contact our section via e-mail at: ACSGuayaquil@state.gov
Note: Staff does not have access to email overnight or on weekends.

Please keep in mind that these numbers are for emergencies only, no visa questions will be taken. For visa questions please review our Visa Section page.