In case of Emergency
Emergencies include arrest, injury, serious illness, or death of an American citizen. Emergency services do not require an appointment.
To Contact the U.S. Embassy in Quito:
24 hour emergency assistance
- Calling from the U.S.: 011-593-2-398-5000
After hours: 011-593-2-398-5000 - Calling from other Ecuadorian provinces:(02) 398-5000
After hours: (02) 398-5000 - Calling from a landline in Quito or Pichincha province: 398-5000
After hours: 398-5000
You may also contact our section via e-mail at ACSQuito@state.gov
If the inquiry is about a visa related issue, your e-mail will not be replied.
Note: Staff does not have access to email overnight or on weekends.
For visa questions please review our Visa Section page.
To Contact the U.S. Consulate in Guayaquil:
24 hour emergency assistance
- Calling from the U.S.: (011-593-4) 371-7000
- Calling from other Ecuadorian provinces: (04) 371-7000
- Calling from a landline in Guayaquil or Guayas province: 371-7000
You may also contact our section via e-mail at ACSGuayaquil@state.gov
If the inquiry is about a visa related issue, your e-mail will not be replied.
Note: Staff does not have access to email overnight or on weekends.
For visa questions please review our Visa Section page.
