Renewing a U.S. passport using a DS-82 form

You have qualified to renew your passport using a DS-82 form. If you have reached this page directly, please review the Applying for a U.S. Passport first to ensure you qualify to use this renewal service.

The fees collected are non-refundable. If you do not qualify to use this service and make the payment online, you will not receive a refund.

Requirements for all applications

  1. Completed passport application Form DS-82, including page 1 of the instructions (print on one-sided pages only).
    Here are some important details not to miss:

    • If you are filling the form by hand, please use black ink.
    • Field # 5 – If you have been issued a Social Security Number, you must provide it in accordance with 22 U.S.C. 2714a and 22 C.F.R 51.60(f).  Failure to do so can substantially delay processing time. If you never had a Social Security Number, see the section below.
    • Field # 6 – You must provide an email address; all communications are conducted via email.
    • Field # 7 & 8 – You must provide a local telephone number (in Ecuador) and address. This is for information purposes; the passport will be shipped to the DHL agency of your choice.
    • Field # 9 – You must include your birth name, maiden name, or other names that you have legally used in the past.  For dual citizens (Ecuadorian/U.S. Citizen), applicants must include both last names as is listed on their Ecuadorian ID.
    • Remember to sign and date your application, if your application is missing the signature or date, it will be returned.
      You must sign the form using the same signature that appears in your last passport.  If your signature has changed since your last passport renewal, please provide legal proof of new signature (examples include a copy of residence card, U.S. driver’s license, federal or state-issued ID, or another passport).
    • All fields should be filled out correctly and completely. Failure to do so can substantially delay processing time.
  2. U.S. Passport and Bio Page Copy
    You will need to surrender or send the U.S. passport you are renewing. Make sure your current passport is signed, along with a photocopy of its biographic page.  The photocopy can be in color or black/white.
    *If we do not receive your passport or is not signed, your application will be returned, and you will have to pay the courier service again.
  3. One recent 2″ x 2″ (5 cm x 5 cm) color photo with a white background.
    Make sure that the pictures comply with the requirements and that was taken within the past six months. Please write your name on the back of the picture.
    Important: If your picture does not comply with the requirements your application will not be accepted, and you will have to start the process again and pay the fees again.
  4. Name change documents (if applicable): If the name you are currently using is different from the name on your most recent U.S. passport, you must provide a certified copy or original of the U.S. legal name change document. Examples include a U.S. Marriage certificate, U.S. Divorce decree or U.S. Court-ordered name change document. See additional information on the section below.
  5. Proof of Payment
    Pay the corresponding application fees via the U.S. government’s secure payment site (Pay.gov). The courier fees are paid directly to DHL.
    Print and Include Payment Confirmation: Upon successful payment of the fee, you will receive a confirmation email with the receipt of electronic payment.  Print out the electronic payment confirmation and include it with the rest of the documentation.
    You will only be able to pay for the passport book ($130.00). if you would like to apply for a U.S. passport card, please see the instructions below under “Applying for a passport card.”

If we do not receive all of the Required Documentation, your application will be returned, and you will have to pay the courier service again.

Please check our Passport Renewal by mail using a DS-82 form Quick Sheet if you need additional assistance.

Although this is a mail-in service, a Consular Officer may still require you to attend an interview.  Also, we may request additional documentation to support the application.

U.S. Mission Ecuador encourages all applicants eligible to renew on a DS-82 application to renew their passport via courier (DHL).


I have all the documentation ready. How do I apply?

U.S. Mission Ecuador encourages applicants that qualify to renew their passport using a DS-82 to apply via courier (DHL). If you are traveling in less than four weeks, please see the information under Requesting an Emergency Passport on the lower portion of this website.

The total wait time to receive your new passport may be shorter if you apply via courier.

When mailing your application, please ensure to include all required documentation detail previously.  Failure to submit a complete application, supporting documents, and proof of payment can substantially delay processing time and/or have your application rejected.

DHL Courier Services

  • Only selected DHL locations are authorized to process passport renewal services. Use the following link to find the authorized DHL agency nearest to you: https://bit.ly/reddhlexpressecuador or via e-mail to posec.express.ec@dhl.com.
  • From the DHL agency, mail your passport application to the U.S. Embassy in Quito or the U.S. Consulate in Guayaquil:
    • U.S. Embassy in Quito mailing address
      Embajada de Estados Unidos
      Attn: AMERICAN CITIZEN SERVICES
      Ave. Guayacanes N52-205 y Ave. Avigiras
      170514 – Quito, Pichincha, Ecuador
      |
    • U.S. Consulate in Guayaquil mailing address
      Consulado General de Estados Unidos
      Attn: AMERICAN CITIZEN SERVICES
      Calle Santa Ana y Av. José Rodriguez Bonin
      090603 – Guayaquil, Guayas, Ecuador

Payment of courier fees

  • In addition to your passport application fees, you will be required to pay $22.00 + IVA (local taxes) to send your application and $22.00 + IVA to receive your passport back.
  • You may send multiple applications to the Embassy or Consulate in one DHL envelope; however, each passport must be returned individually. Remember to include a separate pre-paid waybill for each passport application to be returned to you.
    For example, if you send two passport book applications you could pay for one waybill (fee) to mail them to the Embassy or Consulate in the same envelope; for the return of your two passports, you will need to pay for two waybills (fees) so that each passport is returned separately.
  • The courier service is billed directly by DHL, we are unable to collect any fees related to courier services.  Please reach out to DHL directly for more information.

If you are traveling in less than four weeks, please see the information under Requesting an Emergency Passport on the lower portion of this website.

If your travel plans are after four weeks, we recommend that you apply via courier. Applying in person involves:

  • Looking for availability for an in-person appointment. Sometimes the wait time for an appointment may be three weeks or more. This wait time will be added to the current 40 business days that takes to process the passport via courier.
  • Waiting between one and two hours at the time of your appointment.
  • You will need to come into the Consular Section which requires waiting in line, leaving your purses or bags outside with a person you know (you will not be allowed to carry bags/purses inside) and go through a security screening process upon entry.
  • Only under special circumstances passports are allowed to be picked up in person. You would still be required to pay for the DHL fess to deliver your new passport.
  • There is no parking on the premises and parking lots may not be in a close distance to our facilities.

If you still prefer to apply in person. Please select the Consular Section in which you would like to apply:

The American Citizens Services Section does not schedule appointments by phone since it requires personal information of each applicant.


Frequently Asked Questions

It is mandatory to include your SSN in the application. Under very particular circumstances a U.S. Citizen may not have a SSN.

If you are completely sure that you do not have a SSN, you need to write down zeros (000-00-0000) in the application and fill out a sworn statement, under penalty of perjury, stating that you never had a SSN. You may use our No Social Security Number statement sample. Please fill out only the portion that applies to you.

If you do not know if you ever had a SSN assigned, you need to contact the Regional Federal Benefits Office in Santo Domingo, Dominican Republic at FBU.Santo.Domingo@ssa.gov.

If, after contacting the Regional Office, you are unable to retrieve your SSN. Please leave the SSN field blank, apply in person and bring the e-mail thread with the Regional Office on the day of your appointment.

The entire process takes between 35 to 40 business days once your application has been received.

If you applied via courier

Track your shipment in the DHL website. From the date that shows as received, you can being to count 35 to 40 business days. You will not receive an e-mail from us telling you that the application has been received.

The next communication you would receive from us is an automated e-mail that will notify that the passport has arrived at the U.S. Embassy or Consulate.  Once we have the new passport, it will take up to 5 business days for DHL to pick it up.  You can track the return of your passport with DHL using the return waybill number.

If you applied in person

From the date that you submitted the application you can being to count 35 to 40 business days.

The next communication you would receive from us is an automated e-mail that will notify that the passport has arrived at the U.S. Embassy or Consulate.  Once we have the new passport, it will take up to 5 business days for DHL to pick it up.  You can track the return of your passport with DHL using the return waybill number.

if your passport is currently expired, you are traveling in less than four weeks and have your travel ticket. You may request an appointment for an emergency passport.

Emergency, limited validity, passports are printed in 48 hours or less. Please keep in mind that some countries do not accept Emergency U.S. passports for visa free travel. Check with your destination’s Embassy or Consulate or the Travel.State.Gov website: Learn About Your Destination (state.gov).

To enter the United States with a U.S. passport it si not required that the U.S. passport has more than six months validity. It only requires for the passport to be valid.

Once you have gathered all the required documentation, you have some options:

  • If you are traveling after two weeks, you can still apply for an emergency passport via courier (DHL) when using a DS-82 form. If you would like to use this option, just attach a signed letter requesting it when you send it via courier (DHL).
  • To apply at the U.S. Embassy in Quito
    Make an appointment at the U.S. Embassy in Quito – appointment page, make sure you select the “Passport Services other than adding pages” option.
    If you need an appointment for a sooner time than the dates available: Please select the next available slot, even if is after your travel date, and request an expedite appointment. You will be required to upload the appointment confirmation page.
  • To apply at the U.S. Consulate in Guayaquil
    Please check our U.S. Consulate in Guayaquil – appointment page to make an appointment.

The American Citizens Services Section does not schedule appointments by phone since it requires personal information of each applicant.

 

If you would like to apply for a passport card, you may request both (book and card) on the same application.

If you are applying via courier

Please include a “cheque de gerencia” or “cheque de emergencia” for the amount of $30.00, issued in the name of “U.S. Disbursing Officer”.
The U.S. Embassy’s RUC is 1791845986001, in case the financial institution requests this information. We cannot accept cash, certified checks or personal checks (even from U.S. bank accounts) despite the information stated on the DS-82 instructions.  If we do not receive a “cheque de gerencia” or “cheque de emergencia”, the passport card will not be processed, and the application may be returned.

If you are applying in person

You can pay with cash, credit or debit card. The charges on the card will be international.

Pay.gov is a government platform that allows user to make payments to U.S. government entities.

U.S. passport applicants in Ecuador, can pay the application fees online via U.S. or international credit or debit card, Amazon Pay, PayPal, or via electronic funds transfer from a U.S. based bank account. Paying online for a U.S. passport through this mechanism allows you make the payment 24 hours a day, seven days a week and you would have everything ready when you send or turn in your application.

How do I make the payment?

Pay.gov is government website that receives payments for several institutions. If you go into the Pay.gov website, you will not be able to see U.S. Mission Ecuador as part of their payees. You need to use the link provided on the step 5 of this page or check the Fees page on our website.

You have more questions regarding Pay.gov, check our Pay.gov Frequently Asked Questions.

The fees are as follows:

  • $130.00 – Passport book renewal –  paid in Pay.gov (see our Pay.gov section above)
  • $  30.00 – Passport card – see our Applying for a passport card section above.

The DHL service is charged directly by DHL.



If you do not fill the field of the forms properly, if there is missing information in the form or there is missing documentation like proof of citizenship, identity, name change or a valid return waybill, the application will be put on hold and delay the processing of your new passport, or it could be rejected.

Due to fraud prevention and looking for the safety of the applicants, this service is only valid for residents of Ecuador that will be in Ecuador until the passport renewal process is done.

We recommend you review this website or the Quick Fact Sheet.

The DS-82 form designed to be used inside the United States, but it does include a note at the bottom of page 1 which details:

NOTICE TO APPLICANTS RESIDING ABROAD
United States citizens residing outside the U.S. or Canada CANNOT submit this form to domestic addresses listed on the Instruction Page 2. Such applicants
should visit www.usembassy.gov to find the nearest U.S. Embassy or Consulate for procedures for applying outside the United States.

Each Embassy/Consulate is different, and the requirements will change from country to country.

If you want to apply for a passport book renewal, you will need to use Pay.gov.

If you send any other method of payment for your passport book, your application will be returned. For payments of passport cards, please see our “Applying for a passport card” section.